- Publication
In this publication, we share our learnings from implementing responsible AI solutions at our customers, where thoughtful strategies meet real world impact.
Customer expectations are rising.
Embracing agility, adaptability, and a customer-centric mindset is no longer optional but a matter of survival.
Our extensive experience in running design thinking initiatives at some of South Africa’s biggest enterprises have helped them short circuit problem solving, create alignment and make decisions based on tangible insights.
Using the design thinking principles of timeboxing, participation and test and learn, organisations are able to make quick decisions and calculated risks that fosters experimentation.
The design sprint methodology pioneered by Google Ventures is revolutionary, but unrealistic for enterprise decision-makers. Adapting this methodology to a 3 week approach provides a more practical opportunity to innovate.
Moving forward and maintaining momentum in the delivery phase of a project after a design sprint requires a blend of collaboration, validation, and ownership.